msn imi açamıyorum. dilekçe yolladım ancak şöyle bir cevap geldi. yardımcı olur musunuz?

Thank you for writing to Windows Live Messenger Customer Support. This is Chris and I ** writing in response to your concern. I understand how important this can be for you and your need for this issue to be addressed immediately.

I have reviewed the information you provided and have determined that your issue is related to Windows Live ID. We would like to point you to the right direction since it is our goal to provide support quickly and accurately to our members. For your convenience, I have transferred your e-mail to Windows Live ID Team.

Please accept my apologies for not being able to assist you fully. Thank you for patience and understanding on this matter.

Sincerely,

Chris
Support Specialist
Windows Live Messenger Support Team