my account has broken down


Dear Sir Madam
I have been having problem with my hotmail address.
When I try to access to my account after “Buraya Hacklenen tarihi yazınız”
I found out my password and the secret question have
been changed.When I sent you a request about new
password the informations also were not match the ones
I remember and the ones you recorded.
I also have seen someone is using my mesenger and
chating with others on behalf of me.My phone bills
credit card extres information come to this account
and this person gives my phone numbers the other
people.

thanks your answer.