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coco6767 - avatarı
coco6767
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29 Temmuz 2007       Mesaj #20
coco6767 - avatarı
Ziyaretçi
arkadaşlar bana böyle bir mesaj geldi ne demek istiyor pek anlıyamadım yardımcı olursanız sevinirim





Hello xxxxx,
Thank you for writing back to Windows Live ID Technical Support. My name is Leslie and I appreciate the time you took in sending the information asked from you. I understand an unauthorized individual has gained access to your account. I ** grateful that your e-mail was brought to my attention and I know how important it is to resolve your issue.
I have successfully verified the data that you provided. I have sent a password reset e-mail message to the e-mail address that you asked us to respond to, xxxxxxx@hotmail.com.
Before you try to reset your password, we suggest that you clear your browser's cache and delete cookies. The Temporary Internet Files folder stores information that your computer exchanges with the Web sites that you visit. These files make communication between the computer and the Web sites easier. As time passes, these files become cluttered and can adversely affect communication. The clutter will have to be regularly cleaned to guarantee seamless communication. You may refer to your browser's Help section for the instructions to clear cache.
To reset your password, follow these steps:
1. Open the e-mail message that has the subject "Reset your Window Live ID password."
Note: This e-mail message should be in the Inbox. If you do not see this message in the Inbox, check your junk mail. E-mail services offer filters that may direct e-mail messages from some domains to a Junk Mail folder. For information about filters, please contact your e-mail service provider.
Note: The password link has these features:
- It can be used for three (3) times only.
- It will expire within three (3) days after it is released.
2. Highlight the complete link that starts with http:// and may include more than one line, and then click "Copy" on the "Edit" menu.
3. Open a word processor program, such as Microsoft Word, and then click "Paste" on the "Edit" menu.
4. Sign out from all Windows Live ID accounts, and then close all Internet browser windows.
5. Open a new browser window, and then click the box where you typically see the Web page address.
6. Copy the link again from the word processor and paste it into this box.
7. Press ENTER. You will be directed to a page where you have to confirm your e-mail address.
8. Copy this Windows Live ID, xxxxxxxxx@hotmail.com, exactly as it is typed, and then paste it in the e-mail address field.
9. Click "Continue."
10. In the "New Password" text box, enter your preferred password.
Note: Suggestions for creating a password:
- Make the password with at least six and not more than 16 characters
- Make the password different from the answer to your secret question
- Make the password different from any one of your former passwords
To make your account more secure, we suggest that you use a password that will be rated "Medium" or "Strong" in our Password Strength meter.
11. Re-enter your preferred password for confirmation.
12. Click "Continue."
13. Click "Done."
After you reset your password, we suggest that you change your secret question and answer. To do this, follow these steps:
1. Visit the Windows Live Account page at https://account.live.com .
2. Sign in using your Windows Live ID sign in name and password.
3. Next to "Question," click "Change."
4. Type your password in the "Password" box.
5. Select your new "Question" from the drop down list.
6. Enter your "Secret Answer."
If you have not already done this, we recommend that you add an alternate e-mail address to your MSN Hotmail profile. This lets you have another option to reset your password by using the "Password Reset by E-mail" feature to perform a password reset on your MSN Hotmail account.
Son düzenleyen ahmetgns; 16 Şubat 2010 11:54 Sebep: E-posta adresleri sansürlendi.