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Hacklenen Mailinizi Geri Alma İhtimali (Dilekçe) - Sayfa 9
Güncelleme: 1 Temmuz 2014 Gösterim: 281.314 Cevap: 151
Ziyaretçi
13 Mayıs 2009
Mesaj #81
VIP VIP Üye
Ziyaretçi
3 Haziran 2009
Mesaj #83
Ziyaretçi
Hello Bekir,
Thank you for writing to Windows Live Technical Support. This is Julius and I acknowledge that your XXXXXX@hotmail.com account has been hacked. I know how important it is to resolve your issue. I apologize for the delay in answering your e-mail. We normally respond within 24 hours, but we have received an unusually large number of messages recently. We appreciate your patience as we handle every customer request as quickly as possible.
Bekir, I could not confirm whether an unauthorized individual accessed your account or provide you any information about who may have done so, as all Windows Live Hotmail member information is confidential. I can only release it to law enforcement officials when served with a subpoena or criminal search warrant, in compliance with the Electronic Communications Privacy Act (ECPA).
Moving on, I certainly would want to help you that is why it would be best if you provide us your complete information once you respond to this email.
Without this, we will not be able to proceed with our investigation. Rest assured that we value the security and confidentiality of the information that you will send us, and it will only be used in resolving your particular issue. In this regard, please provide us with the following:
Please put N/A or NONE if the question is not applicable.
1. Your Windows Live ID
2. Your first name and your last name
3. Your date of birth (month/date/year)
4. Your country
5. Your state (if applicable)
6. Your postal code
7. Your IP address List the IP addresses from each computer that you use to access your account. To determine your IP address, visit the following Web site:
http://www.whatismyip.com
The numbers that appear at the top of this Web page is your IP address.
8. The answer to your secret question
9. The "alternate e-mail address" that is on file for the account
10. Your Internet service provider. An ISP is a company that provides an end user with a connection to the Internet and other similar services, such as e-mail. Examples include MSNIA, EarthLink, and Comcast.
11. The last date and time when you successfully signed in
More information that may help us verify account ownership:
Windows Live Hotmail customers
12. The names of any folders that you created in addition to the default folders
13. Names of contacts in your address book (please include the e-mail address)
14. Subjects of any old mail that is in your Inbox or mail folders
Windows Live Messenger customers
15. Names of contacts on your contact list (please include the e-mail address)
16. Your Windows Live Messenger nickname (display name)
Your patience and cooperation on this matter are greatly appreciated.
We appreciate your continued support as we strive to provide you with the highest quality service available.
Sincerely,
Julius
Windows Live Technical Support
-------------------------------------------------------------------------------------------------------------------
Burada ne demek istediğini tam olarak anlıyamadım benden bilgilerimi yeniden göndermemi mi istiyorlar?Mümkünse türkçe çevirebilirmisiniz?
Thank you for writing to Windows Live Technical Support. This is Julius and I acknowledge that your XXXXXX@hotmail.com account has been hacked. I know how important it is to resolve your issue. I apologize for the delay in answering your e-mail. We normally respond within 24 hours, but we have received an unusually large number of messages recently. We appreciate your patience as we handle every customer request as quickly as possible.
Bekir, I could not confirm whether an unauthorized individual accessed your account or provide you any information about who may have done so, as all Windows Live Hotmail member information is confidential. I can only release it to law enforcement officials when served with a subpoena or criminal search warrant, in compliance with the Electronic Communications Privacy Act (ECPA).
Moving on, I certainly would want to help you that is why it would be best if you provide us your complete information once you respond to this email.
Without this, we will not be able to proceed with our investigation. Rest assured that we value the security and confidentiality of the information that you will send us, and it will only be used in resolving your particular issue. In this regard, please provide us with the following:
Please put N/A or NONE if the question is not applicable.
1. Your Windows Live ID
2. Your first name and your last name
3. Your date of birth (month/date/year)
4. Your country
5. Your state (if applicable)
6. Your postal code
7. Your IP address List the IP addresses from each computer that you use to access your account. To determine your IP address, visit the following Web site:
http://www.whatismyip.com
The numbers that appear at the top of this Web page is your IP address.
8. The answer to your secret question
9. The "alternate e-mail address" that is on file for the account
10. Your Internet service provider. An ISP is a company that provides an end user with a connection to the Internet and other similar services, such as e-mail. Examples include MSNIA, EarthLink, and Comcast.
11. The last date and time when you successfully signed in
More information that may help us verify account ownership:
Windows Live Hotmail customers
12. The names of any folders that you created in addition to the default folders
13. Names of contacts in your address book (please include the e-mail address)
14. Subjects of any old mail that is in your Inbox or mail folders
Windows Live Messenger customers
15. Names of contacts on your contact list (please include the e-mail address)
16. Your Windows Live Messenger nickname (display name)
Your patience and cooperation on this matter are greatly appreciated.
We appreciate your continued support as we strive to provide you with the highest quality service available.
Sincerely,
Julius
Windows Live Technical Support
-------------------------------------------------------------------------------------------------------------------
Burada ne demek istediğini tam olarak anlıyamadım benden bilgilerimi yeniden göndermemi mi istiyorlar?Mümkünse türkçe çevirebilirmisiniz?
3 Haziran 2009
Mesaj #84
Ziyaretçi
17 Haziran 2009
Mesaj #85
Ziyaretçi
Arkadaşlar hotmailim çalındı bi form doldurduktan sonra bana şu şekilde bi cevap geldi aa anlayamadım yardımcı olursanız sevinirim...
Hello XXXX,
Thank you for writing back to Windows Live Technical Support. My name is Renee' and I understand that you are having issue accessing your xxxxx@hotmail.com account. I understand how important it is for you to access your account without problems.
xxxx, our records indicate that you submitted a Service Request on 6/16/2009 for the same issue. We are closing Service Request 1104737489 as duplicate. If you have any questions, please respond using 1104627192.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live ID.
Sincerely,
Renee'
Windows Live Technical Support
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Arkadaşlar cevap bekliyorum lütfen yardımcı olun...
Hello XXXX,
Thank you for writing back to Windows Live Technical Support. My name is Renee' and I understand that you are having issue accessing your xxxxx@hotmail.com account. I understand how important it is for you to access your account without problems.
xxxx, our records indicate that you submitted a Service Request on 6/16/2009 for the same issue. We are closing Service Request 1104737489 as duplicate. If you have any questions, please respond using 1104627192.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live ID.
Sincerely,
Renee'
Windows Live Technical Support
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Arkadaşlar cevap bekliyorum lütfen yardımcı olun...
Son düzenleyen ahmetgns; 18 Haziran 2009 05:26
Sebep: Gönderilerin aynı kişiden peşpeşe gönderilmesi.
Ziyaretçi
25 Haziran 2009
Mesaj #87
Ziyaretçi
dediğiniz from nedense çıkmıyor bende formu doldurmak istiyorum ama from diye bi sey yok
ben kendi msn sifremi ve gizli sorumu bi kagıda yazım uzun sekilde o kagıdı da yaktım dı
onu geri almak için ne yapmam lazım from diyorsunuz ama from diye çıkmıyor bende yardımcı olursanız sevinirim
ben kendi msn sifremi ve gizli sorumu bi kagıda yazım uzun sekilde o kagıdı da yaktım dı
onu geri almak için ne yapmam lazım from diyorsunuz ama from diye çıkmıyor bende yardımcı olursanız sevinirim
Son düzenleyen ahmetgns; 3 Temmuz 2009 23:49
Sebep: Gönderilerin aynı kişiden kısa zaman içinde peşpeşe gönderilmesi.
Ziyaretçi
30 Haziran 2009
Mesaj #88
Ziyaretçi
Bnde dediğiniz şeyi yptım ama şöle bişi geldi anlayamadım lütfen yardımcı olun
Thank you for contacting the Windows Live Technical Support; my name is Max, and I will be assisting you with your issue (based on what you selected on our support page) around your account being compromised. The first part of this message will walk you through how to reset your password using our online options. This is only to determine whether you have been compromised or if you have forgotten your password.
I need to verify that you have attempted to reset your password by going through the forgotten password options. If you have already attempted a password reset via the online reset options and find that you are still having issues accessing your account, please read on, as this email has additional instructions to access our Validation Page. Before you use the validation page, we need to verify that you’ve tried our online options.
Just in case: If you are asking a different question or have an issue with your Windows Live ID specifically, then reply to this e-mail and we will respond to you within 24 hours… If you are asking about your forgotten password, please read on:
I can direct you to a page that will take you to our forgotten password page directly: "Forgot your password?"
This is also a link under the password box on any log in page that you see for Windows Live and MSN.
1. On any Windows Live website or service sign-in page, click Forgot your password?
2. Enter your Windows Live ID, type the characters you see in the Picture box, and then click Continue.
> Select "Send password reset instructions to me in e-mail."
> (If Available) Select "Use my location information and secret answer to verify my identity."
I’m also providing you the complete steps for password reset that can be found on our online help: CLICK HERE or:
http://help.live.com/Help.aspx?project=LiveIDv1&querytype=topic&query=LiveIDv1_TROU_ForgotYourPa ssword.htm
Also, for detailed screen shots and descriptions for Password Resets, you can visit our Windows Live Spaces site by following this link: CLICK HERE or: http://liveidsupport.spaces.live.com/blog/cns!4D45F3F81F297BB6!160.entry.
Thank you for contacting the Windows Live Technical Support; my name is Max, and I will be assisting you with your issue (based on what you selected on our support page) around your account being compromised. The first part of this message will walk you through how to reset your password using our online options. This is only to determine whether you have been compromised or if you have forgotten your password.
I need to verify that you have attempted to reset your password by going through the forgotten password options. If you have already attempted a password reset via the online reset options and find that you are still having issues accessing your account, please read on, as this email has additional instructions to access our Validation Page. Before you use the validation page, we need to verify that you’ve tried our online options.
Just in case: If you are asking a different question or have an issue with your Windows Live ID specifically, then reply to this e-mail and we will respond to you within 24 hours… If you are asking about your forgotten password, please read on:
I can direct you to a page that will take you to our forgotten password page directly: "Forgot your password?"
This is also a link under the password box on any log in page that you see for Windows Live and MSN.
1. On any Windows Live website or service sign-in page, click Forgot your password?
2. Enter your Windows Live ID, type the characters you see in the Picture box, and then click Continue.
> Select "Send password reset instructions to me in e-mail."
> (If Available) Select "Use my location information and secret answer to verify my identity."
I’m also providing you the complete steps for password reset that can be found on our online help: CLICK HERE or:
http://help.live.com/Help.aspx?project=LiveIDv1&querytype=topic&query=LiveIDv1_TROU_ForgotYourPa ssword.htm
Also, for detailed screen shots and descriptions for Password Resets, you can visit our Windows Live Spaces site by following this link: CLICK HERE or: http://liveidsupport.spaces.live.com/blog/cns!4D45F3F81F297BB6!160.entry.
VIP VIP Üye
"Hesabınız gerçekten çalındı mı yoksa sadece parolanızı mı unuttunuz, önce bunu anlamamız gerekiyor. Bu yüzden önce parolanızı ilgili sayfamızdan sıfırlamayı deneyin. Bunu yapmak için herhangi bir Windows Live oturum açma sayfasında göreceğiniz "Parolanızı unuttunuz mu?" bağlantısına tıklayıp adımları takip edin ve parolanızı sıfırlamayı deneyin. Bunda başarısız olursanız sizi Hesap Doğrulama sayfamıza yönlendireceğim."
Özet olarak bunları diyor. Hesap doğrulama sayfasını ve orada nereye neyi yazmanız gerektiğini hazırlayıp birazdan bu konunun ilk gönderisine koyacağım. Oradan yaparsınız.
Ziyaretçi
14 Temmuz 2009
Mesaj #90
Ziyaretçi
Hello Eser,
Thank you for writing back to Windows Live Technical Support. This is Joan and I know how important it is for you to gain access to your eposta@adresi.com account.
Our records indicate that you submitted a Service Request on 7/13/2009 for the same issue. Please see below for the response we sent you on 7/13/2009. We are closing Service Request 1106891907 as duplicate. If you have any questions, please respond using 1106842254.
We have successfully verified the data that you provided. We have sent a Password Reset e-mail message to the e-mail address that you asked us to respond to, eposta@adresi.com.
Important: For your privacy and security, the password reset will expire within 3 days and can only be used once. If you had issues changing your password, reply to this email and we will send another password reset link.
Before you try to reset your password, we suggest that you clear your browser's cache and delete cookies. For information about clearing the cache, visit the following Microsoft Web site: How to delete cookie files in Internet Explorer
To reset your password, open the e-mail message that has the subject "Reset your Windows Live ID password." Follow the instructions on that e-mail to reset your password.
Notes:
a. This e-mail message should be in the Inbox. If you do not see this message in the Inbox, check your junk mail. E-mail services offer filters that may direct e-mail messages from some domains to a Junk Mail folder. For information about filters, please contact your e-mail service provider.
b. Choose a password that will be rated "Medium" or "Strong" in our Password Strength meter. To do this, please visit:
https://help.live.com/Help.aspx?market=enUS&project=LiveIDv1&querytype=topic&query=Accountv1_CONC_StrongPassword.htm
After you reset your password, we suggest that you change your account information, so that in the event that you encounter password issues again, you may utilize our online options to reset it. We encourage you to change your alternate e-mail address and secret question and answer as well. To do this, please visit:
https://account.live.com/summarypage.aspx
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live ID.
Sincerely,
Joan
Windows Live Technical Support
Böle diyor benim ingilizcem yetmiyor.Yardım lütfen.!
Vede birşeyi unuttum ben almışdım hesabımı avanaklığıma geri kaptırdım.Şifreyi değiştirmem gerekirken.Ben Msn'e girdım ondan dolayı pc'm de yavaş olduğundan şifre değiştiremeden hacker değiştirdi.Yardım lütfen.!
Thank you for writing back to Windows Live Technical Support. This is Joan and I know how important it is for you to gain access to your eposta@adresi.com account.
Our records indicate that you submitted a Service Request on 7/13/2009 for the same issue. Please see below for the response we sent you on 7/13/2009. We are closing Service Request 1106891907 as duplicate. If you have any questions, please respond using 1106842254.
We have successfully verified the data that you provided. We have sent a Password Reset e-mail message to the e-mail address that you asked us to respond to, eposta@adresi.com.
Important: For your privacy and security, the password reset will expire within 3 days and can only be used once. If you had issues changing your password, reply to this email and we will send another password reset link.
Before you try to reset your password, we suggest that you clear your browser's cache and delete cookies. For information about clearing the cache, visit the following Microsoft Web site: How to delete cookie files in Internet Explorer
To reset your password, open the e-mail message that has the subject "Reset your Windows Live ID password." Follow the instructions on that e-mail to reset your password.
Notes:
a. This e-mail message should be in the Inbox. If you do not see this message in the Inbox, check your junk mail. E-mail services offer filters that may direct e-mail messages from some domains to a Junk Mail folder. For information about filters, please contact your e-mail service provider.
b. Choose a password that will be rated "Medium" or "Strong" in our Password Strength meter. To do this, please visit:
https://help.live.com/Help.aspx?market=enUS&project=LiveIDv1&querytype=topic&query=Accountv1_CONC_StrongPassword.htm
After you reset your password, we suggest that you change your account information, so that in the event that you encounter password issues again, you may utilize our online options to reset it. We encourage you to change your alternate e-mail address and secret question and answer as well. To do this, please visit:
https://account.live.com/summarypage.aspx
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live ID.
Sincerely,
Joan
Windows Live Technical Support
Böle diyor benim ingilizcem yetmiyor.Yardım lütfen.!
Vede birşeyi unuttum ben almışdım hesabımı avanaklığıma geri kaptırdım.Şifreyi değiştirmem gerekirken.Ben Msn'e girdım ondan dolayı pc'm de yavaş olduğundan şifre değiştiremeden hacker değiştirdi.Yardım lütfen.!
Son düzenleyen ahmetgns; 14 Temmuz 2009 12:14
Sebep: Mesajlar Otomatik Olarak Birleştirildi, e-posta adresi sansürlendi.
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