Hacklenen Mailinizi Geri Alma İhtimali (Dilekçe) - Sayfa 8

Diyor ki;

Bir daha göndererek gizli soruyu tam hatırlayamadığınızı ve eşleşmeyen bilginin bu olduğunu tahmin ettiğinizi söylerseniz, hiç göndermeyip hesabı tamamen kaybetmektense geri almak için bu şansı da denemenizi öneririm. Muhtemelen yine cevap verirler, o cevaba göre umutlanır ya da umudu tamamen kaybederiz.

Size gönderilen e-postayı cevaplayarak şunu yazın:

En son gelen mail bu.Sanırım her şey bitti

Hello Orkun,
Thank you for writing back to Windows Live Technical Support. I understand how important it is for you to access the***@hotmail.com account and I know how frustrating this issue can be to you.
Based on the information that you have provided, you have not given the information needed for a password reset on the account: ***@hotmail.com.

Microsoft takes the privacy and security of our customers seriously. Password reset on accounts can only be done after we have verified ownership based on the answers that you provided from the validation questions. The Microsoft Online Privacy information can be found at http://privacy.microsoft.com.

At this time, our suggestions would be:

1. Review the answers you provided, then provide additional information.
2. Attempt to sign in again at: http://account.live.com
3. Create a new account.
Thank you for your patience and understanding. We appreciate your continued support as we strive to provide you with the highest quality service available.
Sincerely,
Faye
Windows Live Technical Support

Aslında onlar halen bitirmiş değiller: "Bize verdiğiniz cevapları gözden geçirin, ek bilgiler daha verin ve bizde hesabın sahibi olduğunuzu kesin anlayabilelim." diyorlar. Verdiğiniz bilgilerde hala eksiklikler görüyorlar ve bu kadar az ve/veya yanlış bilgilere göre parola sıfırlama bağlantısı gönderemeyeceklerini belirtiliyorlar. En son olarak yine yeni bir hesap açmanızı önermişler

Üstat en son girdiğim tarih saatine kadar yazdım.Kişi Listemi gönderdim.Daha Ne yapabilirim ki.Verilebilecek tüm bilgiler verdim.en cok mail gelen siteleri yazdım. En son konusmamı en son ekleyen kısıyı .. Boyle devam edicek gibi gorunuyo ya onlar pes edicek ya biz ..

Ben de anlamadım neden işi yokuşa sürüyorlar, korkarım daha fazla yardım edemeyeceğim. Gerisi size kalmış gibi...

merhaba arkadaslar bana boyle bir e-mail geldi türkçe cevirisini yaparmısınız

Hello Yasar,

Your e-mail has been forwarded to us at Windows Live Technical Support. My name is Ian and I understand that you suspect someone may have hacked your ???????@hotmail.com account. I know how important this is to you and I look forward to providing you with the necessary assistance today.

Yasar, I could not confirm whether an unauthorized individual accessed your account or provide you any information about who may have done so, as all Windows Live Hotmail member information is confidential. I can only release it to law enforcement officials when served with a subpoena or criminal search warrant, in compliance with the Electronic Communications Privacy Act (ECPA).

If you encounter issues resetting your password online, you must provide more information to prove ownership of the account before we can send you an e-mail containing the link that will allow you to reset the password of your Windows Live ID. Please send us the information below.

Important: In order to have your issue resolved immediately and to avoid further inconvenience, we suggest that you fill in the account information completely and accurately. Use the same information you have provided when you registered your account. We need at least 48 hrs to properly investigate your password issue. Rest assured that we value the security and confidentiality of the information that you will send us, and it will only be used in resolving your password issue.

Please put N/A or NONE if the question is not applicable.

1. Your Windows Live ID
2. Your first name and your last name
3. Your date of birth (month/date/year)
4. Your country
5. Your state (if applicable)
6. Your postal code
7. Your IP address List the IP addresses from each computer that you use to access your account. To determine your IP address, visit the following Web site:
What Is My IP Address? - IP Address Lookup, Internet Speed Test, IP Info, plus more
The numbers that appear at the top of this Web page is your IP address.
8. The answer to your secret question
9. The "alternate e-mail address" that is on file for the account
10. Your Internet service provider. An ISP is a company that provides an end user with a connection to the Internet and other similar services, such as e-mail. Examples include MSNIA, EarthLink, and Comcast.
11. The last date and time when you successfully signed in

More information that may help us verify account ownership:

Windows Live Hotmail customers

12. The names of any folders that you created in addition to the default folders
13. Names of contacts in your address book (please include the e-mail address)
14. Subjects of any old mail that is in your Inbox or mail folders

Windows Live Messenger customers

15. Names of contacts on your contact list (please include the e-mail address)
16. Your Windows Live Messenger nickname (display name)

When we receive the answers that you provide, we will review the information and reply. We look forward to your response.

Sincerely,

Ian
Windows Live Technical Support